Skip to content
- We refund and exchange all full priced items within 14 days of receipt, excluding earrings and hats.
- Shipping fees are non-refundable and items must be returned at your own shipping expense.
- Items must be posted in the mail within 14 days of receiving your order. Any items posted after this time frame may be denied.
- Items must be returned in their original condition including tags.
- Once Goldie's has received your returned package, all returned items will be inspected before a refund or store credit is issued.
- Goldie's reserves the right to deny a return if items are returned used, soiled, worn or damaged in any way or have any form of excessive hair, perfumes or scents on the fabric. These soiled or damaged items will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
- Please note if there may be an issue with your original payment type, you must notify our customer care team prior to making your return in order to organize alternative refund arrangements. Any issues that may arise with refunds to the original account due to Goldie's not being notified are completely out of our control and Goldie's will not be held accountable.
- Please allow up to two weeks for your return to be processed.
