FAQs

What is your return/exchange policy?

We return and exchange most items within 14 days of purchase. Please refer to the Returns page for everything you need to know. 

Do you ship internationally?

Yes, we love our international customers! Please refer to the Shipping page for more details. 

When will I receive my order?

We ship all Australia orders by Australia Post and all international orders by DHL. Australia orders should arrive within 3-6 days and international orders will take a bit longer due to COVID19. We will make sure your product is shipped as quickly as possible! 

How do I make sure I order the right size?

Check out our Sizing Charts to make sure your new piece will fit! 

Where are you located?

You can usually find us in Manly, NSW in Australia in the ocean or on the beach. 

I love Goldie's! How can I become a supplier?

We love unique, ethical and local artisans and makers. Contact elisabeth@goldiessurfclub.com and I'd love to chat with you further!